Job Title: Housekeeping Supervisor 

Altezza Travelling Limited

Arusha

Job description

Company Description: Altezza Travel is a team of dedicated wildlife specialists based in Moshi. Our mission is to turn your Tanzanian dreams into reality by organizing top-notch Kilimanjaro climbing expeditions and wildlife safaris. With unparalleled safety standards and individual care for each guest, we ensure your adventure with us becomes a lifetime memory.
Role Description

General Responsibilities

Supervision of the housekeeping and laundry operations to ensure quality standards are met.
Ensure the department is operated in accordance with the standards and procedures of the hotel and follow all guidelines.
Provides prompt, courteous, and professional guest services.
Provide timely feedback to the supervisor or general manager.

Specific Responsibilities

Ensure standards of cleanliness, hygiene, and tidiness in all rooms, corridors, and public areas.
Assignment of rooms to housekeeping staff, instructing, delegating, and controlling staff with responsibility.
Assist with the training of employees and ensure that they have the tools and equipment needed to effectively carry out their job duties.
Inspect all assigned rooms and public areas to ensure furnishings, equipment, and linens are clean and in good repair.
Overseeing the ordering, delivery, count, and storage of all linens and all items, including bathroom items, equipment, cleaning materials, etc.
Ensure fouling, breakages, or decommissions (whether or not caused by guests) are reported immediately to the duty manager for resolution or charge.
Notify the management of the needs of housekeeping staff, materials, or equipment as required.
Notify management when par levels for supplies and equipment are insufficient.
Maintain procedures for the security of lost and found items.

Qualifications

Supervisory skills and communication
Experience in housekeeping and laundry
Customer service skills
Strong attention to detail and organizational skills
Ability to work well in a team
Knowledge of safety and hygiene standards
Experience in the hospitality industry is a plus.
High school diploma or equivalent

How to apply:

All interested applicants should submit a cover letter, CV, supporting documents, and phone number to Human Resources Manager, Altezza Travelling Limited, PP.O.BBox938,Moshi Kilimanjaro, or send through [email protected]. Please make sure the subject of your email is: HOUSEKEEPING SUPERVISOR—APPLICATION The deadline for the submission of applications is 4 p.m. on June 30, 2024. Only applications in English will be considered. Please note that only short-listed candidates will be contacted.