JOB TITLE: System Admin: Backup, Restore & Archive 

Vodacom Tanzania

Dar is Salaam

At Vodacom, we’re working hard to build a better future. A more connected, inclusive, and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast, and get it done together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Role purpose:

Managing and maintaining backup systems, scheduling regular backups, restoring data in case of loss, and ensuring business continuity during data-related emergencies.

Key accountabilities and decision ownership

1. BACKUP & RESTORE SYSTEMS MANAGEMENT

• System Configuration: Install and configure backup software and hardware, ensuring that the systems are optimised for the organisation’s needs.
• Data Protection: Safeguarding data by setting up and maintaining backup systems to prevent data loss due to hardware failures, cyberattacks, or human errors.
• Disaster Recovery: In the event of data loss, the administrator is responsible for restoring data from backups to minimise downtime and ensure business continuity.
• Attend training as recommended by management related to these platforms.
• Attend courses for self-development.
• Being up to date with technology.

2.SYSTEMS MAINTANANCE & MONITORING

• Monitoring backup logs and troubleshooting any issues that arise to ensure data is always backed up and can be restored when needed.
• Monitor systems performance (availability, utilisation, throughput, and latency) and report accordingly.
• Perform maintenance activities on the systems when required.

3. SYSTEMS SECURITY & COMPLIANCE

• Ensure all systems are configured securely per the existing policies, processes, and best practices.
• Perform hardening checklists after some agreed time interval to ensure the systems are compliant.
• Keep an eye out for needed updates and patches and apply them.
• To fix all the vulnerabilities that have been identified during penetration tests and/or audit findings.
• Ensure all systems have the required security tools installed as per security policies.
• To fix all the vulnerabilities that have been identified for a project before the project rollout.

4.BUSINESS CONTINUITY MANAGEMENT

• Ensure all systems are configured for backup as per system criticality.
• Prepare and maintain redundancy strategies by creating and updating technical recovery plans for all assigned systems.
• Prepare and facilitate disaster recovery cutover tests per shared plan.
• Facilitate backup data restoration tests per the shared plan.

5. CUSTOMER OR END USER SUPPORT

• Provide 1st or 2nd support whenever required.
• Liaise with vendors and other IT personnel for problem resolution on backup & restore systems.
• Provide root cause assessment (RCA) for critical incidents.

Who you are

Core competencies, knowledge and experience

• In-depth knowledge of Commvault software, including installation, configuration, and management of backup and recovery processes
• Virtualization technologies (VMware, most preferably)
• Systems Monitoring & Analysis Tools
• Server’s Operating Systems (Redhat Linux, Oracle Linux and Windows)
• Ability to troubleshoot and resolve issues related to backup failures, data recovery, and system performance.
• Systems Development Life Cycle (SDLC)
• Knowledge of data protection principles and best practices to ensure data integrity and security.
• Capacity management (planning & Forecasting)
• Working with Multiple stakeholders

Must have technical/professional qualifications:

• Backup Software and Hardware (EMC, Commvault, Oracle ZFS, NetApp, NetBackup and EMC Networker )
• Active-Active High Availability Implementation.
• Knowledge on Virtual VMware Servers and Private & Public clouds
• Knowledge on HP/Dell/Oracle Hardware
• At least 1-year Experience in IT System Infrastructure

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What’s in it for you?

We want you to feel happy and fulfilled at work without compromising the other things in life that matter to you. There are lots of ways we support this, including hybrid working and generous parental leave. You’ll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.

Who we are

You may have already heard of Vodafone. We’re a leading telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses, and people around the world, creating a better future for everyone.

As part of our global family, whether that’s Vodafone, Vodacom, or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace, and we do not tolerate any form of discrimination, especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status. Employment opportunities

Commitment from Vodafone

Vodacom is committed to attracting, developing, and retaining the very best people by offering a flexible, motivating, and inclusive workplace in which talent is truly recognised, developed, and rewarded. We believe that diversity plays an important role in the success of our business, and we are committed to creating an inclusive work environment that respects, values, celebrates, and makes the most of people’s individual differences—we are not only multinational but multicultural too. At Vodacom, you will have access to our excellent flexible benefits program that you would expect from any global company.

How to Apply:

CLICK HERE TO APPLY