Job Summary
Position: Office Assistant – 1 Post
Reports To: Project Manager
Work Station: Dar es Salaam
Application Deadline: November 25, 2024

About Ifakara Health Institute

Ifakara Health Institute (IHI) is one of Africa's top research organizations, known for developing and testing health innovations. IHI focuses on research, training, and services to improve health outcomes. Their work includes biomedical research, ecological studies, health system improvements, and policy advocacy.

Role Overview

Ifakara Health Institute is looking for a reliable and experienced Office Assistant. This role involves ensuring the office runs smoothly and providing excellent support to staff and visitors. You’ll handle administrative tasks, manage supplies, and ensure a welcoming environment. Basic computer skills are essential for managing schedules, sending emails, and setting up virtual meetings.

Responsibilities

  • Greet visitors and direct them appropriately.
  • Keep the office clean, organized, and stocked with necessary supplies (e.g., water, tea, cleaning materials).
  • Deliver and distribute documents or parcels within the office and to other locations.
  • Set up the conference room for meetings and provide requested supplies.
  • Monitor office supply inventory and coordinate replenishments.
  • Answer and transfer phone calls, and run errands when needed.
  • Assist with making copies, scanning, and filing documents.
  • Support staff during meetings by distributing materials and recording documents.
  • Report any office equipment issues for repair.
  • Perform other administrative tasks as needed.

Qualifications and Experience

  • Minimum Form IV/VI education with a certificate or diploma in Office Administration or a related field.
  • 1–2 years of experience in office assistance.
  • Knowledge of data entry and record management.
  • Familiarity with basic office software (e.g., email, scheduling tools).
  • Fluent in Kiswahili and English (French or Portuguese is a bonus).

Key Skills

  • Ability to handle multiple tasks and adapt to new priorities.
  • Clear and professional communication skills.
  • Strong customer service mindset.
  • Respect for confidentiality.
  • Familiarity with office equipment like phones, printers, and copiers.

Compensation

The position offers a competitive salary based on IHI’s scale.

Equal Opportunity

Ifakara Health Institute is committed to fairness and prohibits discrimination or harassment. Recruitment decisions are based on qualifications and the job’s requirements, in line with Tanzanian labor laws.

How to Apply

This is a full-time position. If you meet the requirements, send your application letter and CV, including your contact details (email and phone), along with copies of your academic and professional certificates to the email below.

Deadline: Monday, November 25, 2024, by 12:00 PM.

Email Subject: Office Assistant – MAP EA Node

Contact Information:
Human Resources Manager
Ifakara Health Institute
Plot 463, Mikocheni
P.O. Box 78,373
Dar es Salaam, Tanzania
Email: recruitment@ihi.or.tz