General Maintenance Level 2 at Four Seasons

Job Type: Full-time

About Four Seasons

At Four Seasons, it’s all about our people. We’re a team of individuals who always strive to do better, push limits, and treat each other with respect. Our goal is to make each guest experience memorable by combining luxury with genuine hospitality. This starts with creating an amazing place to work and fostering a great team culture.

When you’re part of Four Seasons—whether working, staying, or living with us—our mission is to make lasting impressions. We believe that life is more meaningful when we connect deeply with each other and the world around us.

About the Location

Picture yourself in one of the world’s most iconic wildlife reserves, where the "Big Five" roam free across the Serengeti's open plains. Our Lodge, located in Central Serengeti, overlooks a waterhole where you might see elephants taking a morning drink. With 77 rooms, 12 suites, and 5 villas, our Lodge has something for everyone, including dining spots, a Discovery Centre, a kid-friendly club, a relaxing spa, and a fitness center. It’s just a 45-minute drive from the Seronera Airstrip, making it easy to reach.

Job Overview

As a General Maintenance Level 2 Technician, you’ll play a key role in keeping the Lodge running smoothly by handling essential repairs and services. From electrical and plumbing tasks to refrigeration and safety equipment maintenance, you’ll ensure guests have a top-notch experience. If you’re ready to deliver outstanding service while meeting Four Seasons’ high standards, we’d love to hear from you.

Key Responsibilities

Preventative Maintenance: Regularly inspect equipment, handle upkeep, and maintain logs.
Operate Plants: Oversee systems like the Generator, RO, and STP.
Repair Work: Fix equipment, including motors, starters, and chillers.
Inventory: Help keep track of spare parts and consumables.
Workplace Standards: Follow Four Seasons’ safety rules and standards.
Team Support: Collaborate well with coworkers and supervisors.
Guest Assistance: Quickly respond to guest requests and room maintenance needs.
Emergency Response: Be ready to handle situations like fires or power outages.
Clean and Organize: Keep engineering areas, grease traps, and plumbing in good shape.
Special Projects: Take on special assignments as directed.
Professional Conduct: Maintain a neat appearance and arrive on time.
Health & Safety: Know our "Lead with Care" safety program and attend all required training.

Additional Support

Equipment Installations: Assist with setting up or moving equipment as needed.
Energy Conservation: Support hotel energy-saving initiatives.
System Installations: Help with electrical and mechanical systems for renovations.

Reports to: Engineering Supervisor/Engineering Manager

Skills and Qualifications

Education: High school diploma or vocational certificate in a trade.
Experience: At least 2 years in a similar maintenance role.
Technical Skills: Proficiency in HVAC, refrigeration, mechanics, electrical, plumbing, and generator operations.
Computer Knowledge: Basic computer skills for operating systems.
Language: Proficiency in reading, writing, and speaking English.