Looking for a career in banking? NMB Bank Plc has a variety of roles available across branches and the head office. Whether you're drawn to customer service, credit analysis, data management, or governance, each role here offers the perfect blend of growth, skill-building, and real-life banking experience.
Available Positions and Details
Contact Center Agent – Fixed Term (1 Year) | 16 Positions
Location: Head Office, HQ
Purpose: Help NMB customers get answers to their questions and solve any issues smoothly.
Key Responsibilities
- Respond to customer questions and provide accurate information.
- Resolve complaints and turn unhappy customers into satisfied ones.
- Record service data and issues raised by customers.
- Investigate issues, find the source, and follow up until resolved.
- Ensure all work complies with banking policies and regulations.
- Keep updated on all NMB products and policies.
Skills & Requirements
- Friendly and customer-focused attitude, with problem-solving abilities.
- Able to work in a fast-paced, tech-driven setting.
- Familiarity with Microsoft Office and customer service software.
Qualifications
- Bachelor’s degree in Business Administration or a related field.
- Background in telecommunications or call center work is a plus.
- Banking or financial services experience is helpful.
Open: 25-Oct-2024 | Close: 08-Nov-2024
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Credit Risk Analyst | 1 Position
Location: Head Office, HQ
Purpose: Oversee agribusiness lending compliance and control credit risks.
Key Responsibilities
- Identify and monitor agribusiness credit risks, including climate-related issues.
- Review and follow up on agribusiness credit portfolios.
- Collaborate with credit and risk teams to balance growth and risk.
- Ensure adherence to risk management guidelines.
Skills & Requirements
- Knowledge of enterprise risk management and agribusiness dynamics.
- Familiarity with laws and regulations in banking.
- Strong analytical and communication skills.
Qualifications
- Degree in Banking, Finance, or similar field.
- Minimum five years’ experience in credit risk management, ideally within agribusiness or banking.
Open: 22-Oct-2024 | Close: 05-Nov-2024
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Relationship Manager – Agri Retail | Southern Zone
Location: Southern Zone
Purpose: Support agri-SMEs in their financial needs and manage Agri Retail services.
Key Responsibilities
- Develop action plans to grow assets and liabilities.
- Analyze SME agri-loan performance and uphold quality standards.
- Help create tailored products for agribusiness clients.
Skills & Requirements
- Deep understanding of agribusiness and related bank products.
- Strong communication, leadership, and customer management skills.
Qualifications
- BSc in Agriculture, Agricultural Economics, or a related field.
- At least four years of banking experience, especially in credit evaluation.
Open: 29-Oct-2024 | Close: 12-Nov-2024
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Senior Analyst – Governance & Control | 1 Position
Location: Head Office, HQ
Purpose: Act as a risk champion for Wholesale Banking, setting up risk frameworks.
Key Responsibilities
- Implement risk frameworks to guide daily operations.
- Monitor credit portfolio quality and ESG conditions.
- Coordinate audits and reviews within Wholesale Banking.
Skills & Requirements
- Deep knowledge of banking risk frameworks, especially credit and operational risks.
- Strong skills in ESG financing, analysis, and reporting.
Qualifications
- Bachelor’s degree in Banking, Finance, or similar, plus 10+ years’ experience.
- MBA or CPA certification is a bonus.
Open: 22-Oct-2024 | Close: 05-Nov-2024
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How to Apply
To apply for any of these roles, please follow the provided "Login to Apply" links. Make sure to check each job’s requirements and submit your application before the deadline.
Equal Opportunity at NMB Bank Plc
NMB Bank Plc champions diversity in the workplace and encourages applications from female candidates and those with disabilities. We never charge for applications or recruitment, so ignore any fee requests.
