Location: Dar es Salaam

Looking for a new opportunity? Tigo Tanzania is hiring a Lead Key Account Manager for our SME (Small and Medium Enterprise) division. If you’ve got the right experience, we’d love for you to grow with us!

What You’ll Be Doing

In this role, you’ll be focused on helping Tigo Business grow its SME accounts while making sure our customers are satisfied. Here’s a quick overview of your key responsibilities:

  • Meet Growth Targets: You’ll work to hit the growth rates we’ve set for SME accounts, aligned with our annual business plan.
  • Drive Sales: Push SME and SOHO (Small Office/Home Office) sales through our various channels, like direct sales, franchises, and agents.
  • Track and Report: Keep track of sales and report on the performance of team leaders and direct sales agents, making sure they’re meeting the targets we’ve set.
  • Retention Targets: Make sure we’re meeting our retention goals by renewing contracts for existing corporate clients.
  • Customer Satisfaction: Be the go-to person for the SME accounts under your portfolio, ensuring all their needs are met and any issues are handled quickly.
  • Tailored Solutions: Work closely with our product team to make sure the solutions we offer meet our customers’ specific needs.
  • Credit Management: Support the credit control team to make sure bills are paid on time, and flag any credit risks to management.

What We’re Looking For

We need someone with the following skills and experience:

  • B2B Sales Expertise: You’ve sold products or services in the B2B space and understand the full spectrum of offerings.
  • Negotiation Skills: You know how to negotiate in a way that benefits both the company and the client.
  • Communication Skills: You’re great at building relationships with customers and teammates.
  • Leadership Skills: You can lead a team and inspire others to hit their goals.

Why Work at Tigo?

At Tigo, we’re committed to providing equal employment opportunities for everyone. We value diversity and treat everyone fairly. If you’re looking for a workplace where you can grow, this might be the right fit for you!

Ready to Apply?

Deadline: Apply before September 16, 2024.

How to Apply: CLICK HERE TO APPLY