Exim Bank Tanzania

Arusha

Exim Bank (Tanzania) is a commercial bank in Tanzania.

Relationship Manager Job Vacancy at Exim Bank Tanzania                                                                                                                                                                                                                                               JOB TITLE: Relationship Manager          

Reporting to: Branch Manager

RESPONSIBLE FOR: MAINTAINING THE CURRENTS PORTfoliO

DEPARTMENT: Retail Banking

REGION: Arusha

Hours of Work

Monday through Friday, 8 a.m. to 5 p.m.
8 a.m.–1 p.m. Saturdays Or different hours as per individual branches working hours.

1. PURPOSE OF JOB:

The purpose of this role is to build the business, deepen relationships, and manage key and potential customers from sales of liabilities, acquisitions, cash management, credit cards, and retail products to maximize revenue by achieving sales targets.

2. PRINCIPAL ACCOUNTABILITIES:

RESPONSIBILITIES

1. Building relationships with a portfolio of customers assigned to become the first point of contact for their banking needs.

2. Growth of CASAFD and ASSET in the existing client portfolio as per the target given, and acquisitions of new CASAFD and ASSET customers as per the given budget.

3. To meet the fee income goal through the existing client portfolio.

4. To provide personalized and committed banking services to the customers in the portfolio, such as reviews of customers’ accounts and giving each customer the opportunity to make informed choices about their everyday banking.

5. Identification of cross-selling opportunities in the customer portfolio assigned

6. Developing and maintaining a sales and query management database that can be used for review purposes, analysis of branch performance, and reflection for improvement.
7. Working with branch managers to anticipate key issues, identify useful opportunities, and offer professional expertise and solutions to all stakeholders
8. Use referrals from existing clients in the portfolio to open new client accounts.

9. Have a good understanding of all products and services offered by EXIM to be able to serve the client better.

10. Prepare position reports for the branch manager.

3. QUALIFICATION AND EXPERIENCE REQUIRED:

1. A university degree in business administration or economics and relevant professional qualifications in banking, finance, or marketing
2. A minimum of two years of relevant working experience in a similar position

3. Computer literacy and knowledge of new, evolving technology systems

Relationship Manager Job Vacancy at Exim Bank Tanzania

4. COMPETENCY REQUIRED:

1. Ability to assess customer needs and develop products that suit their needs

2. Self-confident, ambitious, and willing to take on challenges

3. High energy level and aggressive

4. Self-motivated, fast learners with a proven ability to work independently under pressure and high efficiency

5. Experience in structured trade finance, syndication, and project financing will be an added advantage.

6. Possess in-depth understanding and knowledge of retail banking products, viz., liabilities, acquisitions, cash management, credit cards, sales products, etc.
7. Proven sales experience in a client relationship role within retail banking

How to apply:

To apply, please send your CV along with all academic certificates to hrrecruit@eximbank.co.tz with the subject line: JOB APPLICATION: Relationship Manager.

NB: Only shortlisted candidates will be contacted.

Application deadline: September 13, 2023.