Digital Lending Executive at Vodacom, September 2023
JOB TITLE: Digital Lending Executive
Job Description
Description
Role purpose:
• Execute the lending product portfolio as per the strategy aligned
• Execute and manage the lending product roadmap.
• Stakeholder engagements
• Business intelligence
• Product Compliance
Key Accountabilities
• Develop, execute, and manage the implementation of a lending product adoption strategy. This includes the creation of a tentative business case and ensuring objectives are met.
• Drive day-to-day product initiatives as per the aligned strategy. This means ensuring customers are well engaged through BTL, ATL, and digital campaigns with regards to lending products.
• Bring about innovation in new lending products to fit market needs and drive M-Pesa's ambitions in the digital lending space.
• Develop strong customer relationship strategy; this includes designing and deploying different initiatives to deliver customer growth and product revenue line growth.
• Develop, engage, and execute a new strategic partnership with financial institutions and other stakeholders with regards to lending products and services.
Key performance indicators
• Growth of service and product uptake by agreed percent
• Accurate and timely delivery and execution of action plans, initiatives, and new products
• Growth of the lending portfolio as per the aligned KIP’s This includes both disbursements and revenue.
Core competencies, knowledge, and experience
• Solid influencing and negotiation skills
• Strong understanding of all aspects of local markets and the needs of customers
• Excellent analytical and logical reasoning skills translated from consumer insights
• Excellent communication skills
• Strong stakeholder management skills
• Ability to anticipate customer, competitor, and market dynamics
• Able to challenge the status quo
Must have technical or professional qualifications:
• 2 years or more experience working in digital lending, mobile money, banking, or financial services, preferably with experience in digital financial products
• A bachelor's degree in commerce, economics, financial technology, or related fields. A master's degree will be an added advantage.
• Strong analytical skills, conceptual thinking, problem-solving ability, and strong business acumen
• Build and maintain relationships with key stakeholders in the value chain.
• Strong knowledge of mobile money, fintech, and financial services, most preferably digital lending.
• Project management knowledge and experience would be advantageous.
• Advanced Microsoft Excel and PowerPoint
• Being knowledgeable about MsQL and databases is a key advantage.
Skills
Not a perfect fit?
Are you worried that you don't exactly meet all the desired criteria? At Vodafone, we are passionate about inclusion for all and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
